Concierge Service – Your Restaurant’s Remote Support Team
We Handle the Problems. You Focus on the Food.
Think of us as your 24/7 problem solvers. From recovering lost revenue to handling Uber / DoorDash / Grubhub / ChowNow, most issues are fixed automatically by our AI. And if anything slips through, just text or chat us—we’ll take care of the rest.
What We Handle for You
Contacting 3PD platforms (Uber, DoorDash, Grubhub, etc.) to dispute or resolve issues
Recovering revenue from canceled, delayed, or incorrect orders
Monitoring order flow and integration health
Adjusting item pricing on delivery menus
Handling driver delays and live order tracking issues
Reaching out to support teams using order IDs
All we need from you is a reference - we handle the rest.
Available 24/7 - Seriously
No matter when an issue comes up, our team is ready. Our Concierge staff is available around the clock and communicates primarily via SMS. We also offer phone support for time-sensitive issues.
Concierge Premium
($79/month)
Need more advanced support?
Upgrade to Concierge Premium and unlock:
Advanced menu management (item-level pricing changes, item activations/deactivations)
Priority support queue
Deeper 3PD coordination and manual resolution
Perfect for high-volume restaurants or those using multiple services.
